PAIA Manual

Last updated 24 September 2026

1. Company details

• Name: RAH Contractors (Pty) Ltd
• Registration number: [to be completed]
• Physical address: 11 Kirkby Road, Bedfordview, Johannesburg, 2007
• Phone: 072 814 1665
• Email: admin@rahcontractors.co.za
• Information Officer: [name and title to be completed]
• Deputy Information Officer: [if applicable]

2. Guide on how to use PAIA

The Information Regulator has published a guide on how to use PAIA and POPIA. It is available on the Information Regulator's website, www.inforegulator.org.za, and a copy can be requested from our Information Officer.

3. Categories of records we hold

• Company records: incorporation documents, statutory registers, minutes and resolutions.
• Financial and tax records: financial statements, tax returns, accounting and banking records.
• Employee records: employment contracts, payroll, leave, and health and safety records.
• Client records: quotes, contracts, correspondence, project documentation and compliance certificates.
• Supplier and subcontractor records: agreements, orders and invoices.
• Operational records: health and safety files, site records, equipment, vehicle and insurance records.
• Website and marketing records.

4. Records available without a request

Information published on this website, including our services, projects, product information and policies, is available without a formal request. [Add any other records made automatically available.]

5. Records kept in terms of legislation

Where applicable, we keep records in terms of legislation including:

• Companies Act 71 of 2008
• Income Tax Act 58 of 1962 and Tax Administration Act 28 of 2011
• Value-Added Tax Act 89 of 1991
• Basic Conditions of Employment Act 75 of 1997
• Labour Relations Act 66 of 1995
• Employment Equity Act 55 of 1998
• Occupational Health and Safety Act 85 of 1993 and the Construction Regulations, 2014
• Compensation for Occupational Injuries and Diseases Act 130 of 1993
• Unemployment Insurance Act 63 of 2001
• National Building Regulations and Building Standards Act 103 of 1977
• Housing Consumers Protection Measures Act 95 of 1998
• Consumer Protection Act 68 of 2008
• Protection of Personal Information Act 4 of 2013

6. Processing of personal information

We process personal information of clients, prospective clients, suppliers, subcontractors, employees and website visitors to provide our services, manage our business and meet our legal obligations. Recipients may include suppliers, professionals involved in projects, service providers and regulatory bodies. We apply reasonable security measures to protect this information. Full details are set out in our Privacy Policy.

7. How to request access to a record

• Requests must be made on Form 2 prescribed by the PAIA Regulations, available from the Information Regulator's website or from our Information Officer, and submitted to the Information Officer by email or by hand.
• Please give enough detail to identify the record and yourself, and state the right you are seeking to exercise or protect.
• We will respond within 30 days. This period may be extended once, by up to 30 days, where PAIA allows.
• Prescribed fees may apply in line with the PAIA Regulations. You do not pay a request fee when asking for your own personal information.
• Access may be refused on the grounds set out in PAIA, for example to protect the privacy of third parties, commercially confidential information or legally privileged records.

8. Remedies

If you are not satisfied with our decision, you may lodge a complaint with the Information Regulator or apply to court within the time periods set out in PAIA.

9. Availability of this manual

This manual is available on our website and for inspection at our offices during trading hours.